Terms & Conditions

Welcome to the Classic Miniatures website terms and conditions page. These terms and conditions apply to the use of this Website and by accessing this Website and/or placing an order on this website you are agreeing to the terms and conditions below.


By using our website, you agree that the personal information which you provide when you register as a customer on our website is true, accurate and complete, and that you will not impersonate any other person or entity, or use a false name or a name that you are not authorised to use.


On our website we offer recommendations of products that are related to your search, or that we think you may miss while browsing the website. These recommendations may change.


The prices displayed for any product are for that product only. The price does not include delivery or other products used to enhance the item. For example, if a medal is displayed with a ribbon – the ribbon is not included in the price, unless otherwise stated.


As we cannot return engraved, bespoke, custom made or personalized items to our stock and offer them for sale to other customers, we cannot accept the return or exchange of these items, unless faulty.


Whilst every effort has been made to ensure that all graphical representations and descriptions of products available from Classic Miniatures correspond to the actual products, Classic Miniatures is not responsible for any variations from these descriptions. This does not exclude our liability for mistakes due to negligence on our part and refers only to variations of the correct products, not different products altogether. Where appropriate, you may be required to select the required size, model, colour, number or other features of the products that you are purchasing.


Prices may change at any time, but we will honour prices shown on a Dispatch Note.


This Web Site may contain links to other sites. Unless expressly stated, these sites are not under the control of Classic Miniatures or that of our affiliates. We assume no responsibility for the content of those web sites and disclaim liability for any and all forms of loss or damage arising out of the use of them.


Those wishing to place a link to this Web Site on other sites may do so only to the home page of the site www.classicminiatures.co.uk without prior permission. Deep linking (i.e. links to specific pages within the site) requires the express permission of Classic Miniatures. Please contact us by email at sales@classicminiatures.co.uk or call us on 0208 892 3686.


Every effort has been made on this Website to ensure that shopping online is safe and secure. However, Classic Miniatures cannot be responsible for the fraudulent use of a credit card on our Website. We will assist your credit card company where necessary once you have reported the fraud to them.


If you order products from Classic Miniatures for delivery outside the UK, they may be subject to import duties and taxes that are levied at the destination. We have no control over these charges and the amount. Information on duties, import laws and regulations can be obtained from your local customs office.


If you have any questions regarding these terms and conditions please contact us by email at sales@classicminiatures.co.uk, or by phone on 0208 892 3686 between Monday and Friday, 9.00am – 5.00pm.